Q:How to order?

First, send us the item number you interest, we will offer you the best price base on the quantity. Then, we can discuss about the shipping and your specific requirements for the order and make agreement. Afterward, the PI will be sent for customer and after confirmation of payment, we will arrange the production and deliver the goods as we agreed.

Q:Delivery time for LED PAR Light?

For sample order 2-3 days, order more than 50pcs 7-15 days.

Q:Wireless DMX512 Transceiver and Receiver Compatible?

Our wireless dmx system can be compatible with other ones on the market.

Q:Tpye of Power Connectors?

IEC, Powercon for choice,or the power cable from the light inside.Usually the power cable is routinely,if you have power connectors require,please contact to us first.

Q:How many sets of DMX/Power adapter cables for waterproof light?

If sample order,we only provide 1 set.If bulk order,usually 8-10pcs light with 1 set.So if you used the waterproof light in many groups,please kindly tell us when place the order.

Q:The real Current used for 3in1/4in1/5in1/6in1 LEDs?

3in1 LED is 3W; 4in1 LED is 8W; 5in1 LED is 10W; 6in1 LED is 12W

Q:Lithium Battery Powered LED Up Lighting Warranty?

We provide 2 year limited warranty for each parts.

Q:What's the warranty?

We guarantee 2 years warranty and lifelong maintenance for the defective of the products, starting on the date that customer receive the goods. Within the warranty, we can offer the free parts. The implementation of warranty can only be effective under the circumstance that the products is fail in a correct usage. Besides, we will be responsible for the shipping fee at the first month of warranty.
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Tel: 0086-20-29046476     

Mobile: +8618620729522

Website: www.riukoe.com

Office Address: Room 220, Building 3, Seiko Creative Park, Huadu District, Guangzhou

Factory Address: No.31 Zhongxing Road Baiyun District Guangzhou,China

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